Accelerators · Sector anchor

Insurance Claims Automation

Straight-through claims for the mid-tier insurer, intake to decision.

Add a straight-through-processing layer to your existing Guidewire or Sapiens core, an owned application built on our Agent Platform, that automates claims intake, triage and decisioning, reusing proven fraud-scoring (AML) and document-processing (IDP) components, with POPIA/PPR-aware explainability.

Guidewire / SapiensIntake · triage · decisioningPOPIA/PPR-awareLifts STP from single digits
The business case

Most carriers straight-through-process only a handful of claims

Manual claims handling is slow and costly, and straight-through-processing rates at most carriers sit in the single digits. A decisioning layer over your existing core lifts that, without replacing the core.

Single digits
Typical straight-through-processing rate today
The gap this accelerator closes
Faster
Intake-to-decision cycle time
Touchless where the rules allow
Lower
Cost and leakage per claim
Reuses fraud-scoring & document AI

What it fixes

  • Manual FNOL and triage → slow, costly claims handling
  • Low straight-through-processing → backlogs and poor customer experience
  • Fraud caught late → claims leakage and loss
  • Core-replacement projects → high risk and cost
What it delivers

A decisioning layer over your core

Owned on our Agent Platform, extending Guidewire or Sapiens, reusing components proven in other accelerators.

Claims intake & triage

Automated FNOL capture, classification and triage on your existing core.

Straight-through decisioning

Rules- and AI-based decisioning that settles clean claims touchlessly.

Fraud scoring

Reuses proven financial-crime scoring to flag suspicious claims early.

Document processing

Reuses the Finance Document Automation engine for claims documents.

Explainable & compliant

POPIA- and PPR-aware explainability for every automated decision.

Extends, not replaces

Layered over Guidewire or Sapiens, no core replacement.

How we engage & deliver

Value-first, in weeks not months

Every accelerator is production-grade IP deployed into your own Microsoft environment, not a blank-page build, delivered the nVisionIT way.

SPRINT 0

Prove the value

A costed roadmap, a working prototype, the target architecture and a measured value baseline, in 2–4 weeks.

MILESTONES

Bill as delivered

We deliver and invoice per milestone for work delivered and reviewed; the budget is refined with you each step.

NO LOCK-IN

No-penalty exit

Stop at any milestone boundary, work done is billed, nothing more.

OWNED

Yours, on your cloud

Deployed into your own Azure tenant, in an SA or Mauritian region, you retain ownership and control.

Outcomes that matter

What you get out of it

Higher STP

More clean claims settled touchlessly, end to end.

Faster settlement

Shorter cycle time from first notice to decision.

Less leakage

Earlier fraud detection and consistent decisioning.

Built on Microsoft, secured by design

The stack

Microsoft-first, API-first, Zero Trust and Responsible AI, an nVisionIT-owned application on our Agent Platform, bilingual (English/French) and deployable in African Azure regions for data residency.

Guidewire / Sapiens integrationAzure AInVisionIT Agent Platform (ABP)Fraud-scoring componentsDocument AI (IDP)POPIA/PPR-awareBilingual (EN/FR)African data residency

Ready to straight-through-process claims?

Book a briefing and we’ll shape a value-first Sprint 0, a costed roadmap, a working prototype and a measurable baseline, on your own Microsoft environment.